Training program Trouble Shooting 1

 

Duration:              2 days consecutive

Timing:                  09.00 a.m. - 05.00 p.m.

 

 

Objectives:

After the course participants will be able to:

·          Analyse a situation

·          Decide on the scope of the problem and who should be involved

·          Do a problem analysis

·          Identify the (root) cause successfully and deliver prove

·          Propose actions to solve the problem

 

Indicative program:

·          Objectives

·          Role-play case

·          Theory on problems /troubles

·          Case

·          Situation analysis

·          Theory on cause and effect

·          Case on problem analysis

·          Theory

·          Case from their praxis

·          Action planning and wrap-up

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