Training program Management Training
Duration: 3 days consecutive
Timing: 09.00 a.m. - 05.00 p.m.
Indicative program:
Day 1
· Introduction
§ Logistics
§ Objectives
§ Experience
§ Table team formation
· Role of the manager
§ Katz
· The Company Leadership model
· Giving and receiving feedback
§ Observer skills
· Task versus process
· Management versus Leadership
· The Management Process
· Team activity
§ Exercise + observer feed back
· Process behaviour
· Home work: Questionnaire of situational leadership
Day 2
· What makes a real team?
· Company performance management system
· Goal setting
· Situational Leadership
· Linking delegation, motivation and trust
§ Maslow
· Problem Solving Basics
· Basics of time management
Day 3
· Meeting skills
· Conflict Management Styles
· Team roles
· Performance appraisal
· Development planning
§ Assessing individual development needs
§ Performance problems and Performance Improvement Plans
§ Learning tools: coaching, counselling, assignments, job instruction training etc.
§ Action planning